From the look of the hotel and the great valet service I think I would have given this Hyatt 4 - 5 stars. But, that all went out the window the moment I was told that the room I booked over a month ago was sold to someone else. So you all know I am a beyond loyal Hyatt guest. My wife and I had our wedding at a Hyatt, I had my wedding shower at a Hyatt, and more business events than I can count. In addition when I travel on business (which is all the time) I will go out of my way and pay more to stay with Hyatt. Out of the hundreds of Hyatt's or any other hotel in my life, this was the most unforgivable thing ever done. Hyatt you better come up with something big for me to forgive you for this. 12am and you kick me out of your location and put me into some 2nd rate, off the beaten path hotel. Thanks Hyatt!
I really hope that manager gets transferred to some horrible Hyatt in Alaska or something so I never have to deal with his greed screwing up my stay again!!!
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