1. I was given a 30 minute window (both times) as to when the technician would show up and Jake showed up within the time frame on both occasions; which means I wasn't left waiting.
2. Jake was knowledgeable and very polite. Excellent customer service.
3. Phone customer service was very good too. When I indicated my urgency (squirrel in the crawl space), the rep scheduled the service for the earliest date (weekend) possible.
4. I hope none of my friends/neighbors have an animal problem but if they do, I would definitely recommend you.
more