I have bought every car I have owned from Shawnee Mission Ford and have never had any problems from sales or service. I have had a few manufacture problems but SM Ford has always taken care of the problem. Recently took my 08 Escape in due to some peeling of trim between window. It was 2500 miles over the 36000 mile warranty. I asked to talk to the Service Manager and he told the Service Rep to ""Fix it"" ! It was done within 40 minutes and they replace all 4 pieces of the trim. I highly recommend Shawnee Msn Ford Sales and Service.
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