This store has a completely incompetent staff including the manager Rebecca. I took notes of all of my dealings with them specifically so that I could write this review. I called 12 times in March and April of 2011 and was always put on hold for over 10 minutes. I left messages for Rebecca or Anna (who sold me my dress) to call me back since everyone I got on the phone (usually Cherish) was unable to tell me where my dress was, when it would be shipped, when it would arrive, or how to put a rush (which I said I would pay for) on the dress. No one ever called me back. Three times I was given information (that my dress was shipped when a week later they said that it had not shipped etc.) that turned out to be false. They are no better in person, but rude, unapologetic, and almost unbelievably incompetent.
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