I paid 2 months in advance plus a deposit, the storage unit they rented me was dirty I had to clean it, then when I called and was upset on 4/09/11 because most of the stuff that was not in totes was soaking wet, I got the run around and then accused of being a liar, then told there was no leak and she had managed the place for a year and a half and Never had a leak..yeah that's why water ran out the front door, and half my stuff was soaked..I live in Albuquerque and stored my mother's things in there..Rude obnoxious, and defintely NOT PROFESSIONAL!! oh and the security is STILL BROKEN
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