I paid for a chimney sweep. Then was advised to purchase a chimney cap. I paid what I thought was too much for the cap and the installation was a lot too. But, I agreed. The cap was installed in the Fall and I found it buried under the snow in the spring. It had fallen off before the first snow. Upon calling d&d masonry they came out and told me I needed an additional installation apparteus to the tune of an additional $ 100 dollars. When I informed them that I wasn't paying again for a faulty initial installation, they assured me they would ""make it right"". I haven't heard from them again and they won't return any of my calls. Shame on Me...
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