I went to Sound FX to upgrade the audio system in my van. They replaced the factory radio/CD deck with a new unit and installed new speakers. The new radio had poor reception even for local stations. To my complaints about the reception of the new radio, their response was, ""Sometimes aftermarket radios do not have as good reception as the factory radios."" That was never mentioned as a possible outcome of their installation before I purchased the new deck or speakers. They promised an upgrade of my sound system, but in fact they downgraded it. They tried to install an ""antenna booster,"" but that did not fix the problem. They would not re-install the factory radio or give me credit for the ""upgraded"" radio deck.
Be sure to ask if the tuner you buy from them will work after it is installed. And get them to put in writing.
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