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WORST CUSTOMER SERVICE EVER - Review by citysearch c | California Sun Ctr

California Sun Ctr

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WORST CUSTOMER SERVICE EVER 4/27/2011

This place was horrible. If you?re looking for a quality tan that provides good customer service and clean facilities, DO NOT GO TO ANY CALIFORNIA SUN CENTERS!! First off, I paid for one-week tan before I went on a cruise. The first girl who helped me wouldn't allow my first session to be over 5 min.! Hello, I know how long I can start at, and 5 min. in a 20 minute bed doesn't do squat, but she gave me no other option. I should have known at that point to turn around. Second, I went in to tan later in the week and the sales girl said that I had already tanned that day. I explained to her that I had not, but I knew my mother did tan earlier in the day at a nearby center, and that she has the same last name and initials as me, so I could understand the confusion. However, after I clearly proved to her that it was not me and it was an error on their part she looked at me and said smugly ""Sorry it?s the law, and I can't let you tan.? So, I made her call her boss who said the same $hit. I'm sorry, but if your company makes an error, your managers should have the ability to over-ride it!!! That?s the point of a manager. Anyway, sorry about the long rant, but I'd recommend you go anywhere other than CA Sun Centers. more
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