after having Deffenbaugh trash service for over 7 years, we finally switched to Town and country 2 years ago and have experienced much better service than we ever did with deffenbaugh. Deffenbaugh trash collectors throw your cans all over the street where as our trash driver (used to be John and now i think his name is) and his helper not only put our cans standing straight up but when the wind is blowing real bad they are even courteous enough to put my cans under my carport to keep them from blowing away. I run a home daycare in belton and this is a big help to me with little ones inside it is a bit hard to go chasing trash cans down my street and attend to the lil ones at same time. Over the years I have had to replace many many many cans due to breakage from being thrown everywhere (and I don't get cheap cans all of mine are on wheels) but since I switched to town and country I have not had to replace one can :D which is a huge savings each year (used to replace about 2-4 a year). Thank you guys for doing such a wonderful job of respecting your customers property and handling it with care. For the office staff, the only person I have ever talked to in the office is a lady named rachel and she is always very polite and takes care of any issues I may have had (only issue was concern about trash being missed and found out we had a new driver that day) and took care of it right away. I know summer is just round the corner so going to keep bottle waters on hand for those hot summer days. I know it not much but hope it is enough to show you how much I really appreciate all you do. Thank You and keep up the good work....and let my old driver john know that he is in our prayers and we hope he is feeling better soon. God bless you all.
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