I dont even think they deserve a one star rating....
I used their service since we had only one week to obtain a Brazil visa. We contacted Ladan who assured us that they can expedite the process and guarantee a visa by our travel date. I wish I had read some of the reviews because she gave us the run-around until the day of our flight, at which point we had to cancel our flight and hotel because our visa was not available. Not only was our visa not available, they promised to return our passport tonight, and they failed to do that too. Everytime we would call them to ask for the status of our visa, they told us to call back. They never had answers and very dishonest. HORRIBLE service. I will NEVER recommend any of their services to anyone.
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