What a relief it is to have found a service shop that is run with integrity! John and the other guys at Laguna Viejo are courteous and knowledgeable, and if they say I need to have something done on my car, I know it needs to be done. That's because there is no up-selling, just straight talk. Last week I was in the middle of the desert when my car started making a screeching noise, and all I could think of was I had to make it back to OC to get it into Laguna Viejo. I pulled in just as they were starting to close, but John took my car for a spin, and had it up on the lift to diagnose it. I got a ride home, and the car was fixed by noon the next day - just like he said. Thank you!
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