As a woman I've always been a little weary of taking my car to get looked at in fear of being taken advantage of. (i.e. There's a tiny mythological creature in your exhaust) Anyone? This is the first time my bmw has given me problems ... Anyway. I called early in the week and made an appt. for that Friday. I was greeted by Vinny who was very friendly and they immediately started looking at my car while I waited. I was there for 15-20 mins when Vinny explained to me that my water pump was leaking and I was lucky it hadn't caused any extensive damage. Not only did they not charge me to diagnose my problem (like all these big dealerships usually do) but Vinny took it upon himself to find out if my powertrain warranty covered this problem over to the second owner. It did! So I took my car to the dealership and the problem was fixed that day. For free. Awesome.
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