I can't tell everyone how surprised and satisfied I am with Roto-Rooter. I called with a calamity on Easter Sunday expected to be given an appointment days in advance. Instead, Andy arrived in less than 2 hours, fixed one problem and found another...before I could freak out, he had contacted the plumber Dan who was at my home within 30 minutes. Dan not only fixed the leak, he fully cleaned the basement floor of the big mess.
Everyone from the operator, to Andy to Dan was courteous, kind, helpful and amazingly responsive. Although the problems were substantial, they were fixed in time for me to shower, dress and make my dinner engagement with time to spare.
Thanks Roto-Rooter. Nice to know there is still a company out there with integrity and superb .customer service.
more