Tom absolutely knows his stuff!! This guy is an experienced service professional that answers calls in a timely fashion, shows up when he says he will, keeps you updated on progress, explains the issue, provides honest opinions and choices of repair and is quick about his work. After I explained that I could not close my door for the night with the door partially off the tracks he came to my home at the end of his work day (9pm) to get me taken care of. I wish all service professionals were really professional like this guy!!
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