Once I had booked the hotel, I rang the hotel leading up to my stay. I was unfamiliar with the location and wanted to get the best directions from LAX. I spoke to a really helpful guy who was working the front desk. His name was Michael. I was calling from Sydney, Australia and he assisted me with all my enquiries. He was even nice enough to tell me what the weather was like in LA. He definitely made me fell good about booking my stay! Great service and really friendly stuff!!!!
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