I've been going to The Alley for parts since they were on the corner of I-35 and FM195. Didn't gripe too much about paying retail for everything...Since there is really nowhere else to go except the stealer for aftermarket or Harley parts. Never had a problem cause I never had a problem...if you know what I mean. Went in for advice on a part issue... I was assured my part was "bad" and needed to be replaced. I did and my part wasn't bad ! Because my bike continued to do the same thing with my "new" part. Needless to say when I went to exchange/refund/credit...whatever. I was told no return on installed parts...I thought sh*t, I wouldn't have replaced the part if I hadn't been told it was "bad". So, unless you know exactly what you need...or want an overpriced hamburger. Make the trip down to Bud's where at least the counter staff know WTF they are talkin' about. I'm with Steelpassion they still don't give a f*ck about customer service.
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