Sharp USA identified this company as their authorized repair center. Since this was the authorized repair center for my area, I will not purchase another Sharp product again. I'm done with them. Visions Electronics has a lot of promise, but no delivery and pitiful customer service. Technician seems competent enough, but whoever is running their office needs to be replaced. You must keep your customers informed about the status of their problem and company efforts to repair. Three weeks later, no TV, a claim that the part just arrived, and more promises to deliver repaired TV in a week or so. No thank you. Even just for them to return my TV in an un-repaired state is going to take FIVE days. One would think that in a bad economy like this that a company would be anxious to retain customers. The woman I spoke to had no apologies and was way arrogant. She could have cared less whether they did the work or not.
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