I recently canceled my family's PDQ service, and my wife insisted that I somehow let others know how badly they have treated us. Hence, the CitySearch review... I must say, once I saw the other reviews, I was RELIEVED! It really does help to know that so many other folks have had the exact same problems we have. The routine was usually as follows (and this happened at least once a month in the six months we used them): (1) I put the trash out, on the curb, on time. (2) They don't pick up the trash. (3) I call the next day, and I have to leave a message. (4) I don't get a call back. (5) I call and make clear that the manager needs to call me back. (6) The manager calls, already in a huff that I'm making him talk to me; I'm informed that the trash wasn't out, that I'm wrong if I think it was, and that they can't send a truck to pick it up. (7) I think, "Wow, PDQ sucks." They only do one thing, after all, and they simply do it poorly.
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