HORRIBLE!! Do NOT go there under any circumstances!! Went for an oil change and car wash. The car wash was ok - nothing special. The oil change - that's another story. The workers are rude! It almost 2 hours for just the oil change and that's AFTER it was pulled into the bin!!! I was talking with other customers about why it was taking so long. I made the comment that there was nothing special about my truck and I had it done in less than 30 minutes at several other places like Jiffy Lube, Toyota, etc. The lady behind that counter then yelled this out to us "This is NOT an EXPRESS or JIFFY lube place" I find that interesting/funny since the NAME of place has the word EXPRESS in it! But here's the best part - they charged me 39.99 for the "full service" oil change (that's fine). THEN - $7 that they supposedly add on for ALL Toyota vehicles (no one told me of this), $7 more because apparently there's a guard where the oil has to be released that has 10 whole screws on it, then $15 more because they had to put "extra oil" in it. None of the "extras" were told to me before they did the work. So - with all of that + the $14.95 car wash - I paid $89 for a car wash and oil change. Absolutely ridiculous!!!
They USED to have a government account - not anymore! I made sure that was changed as soon as I left.
more