Terrible place to shop. The managers are more interested in taking your money than taking care of what needs to be done. Under direct orders from Geek Squad, I was told to take apart my laptop and clean it and bring it back so they could send it out to be repaired. After doing so, the manager now refuses to honor or even refund my warranty! do not shop here unless you can afford what it's going to cost to go to court and get things settled. Seriously. I'm personally about to take them to small claims court to get money back. NOT WORTH THE TROUBLE! DO NOT SHOP HERE!! CAVEAT EMPTOR! your money is better spent at Wal-Mart, where at least they care about their customers! two thumbs DOWN.
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