I called Roter Rooter because my sewer line was backing up into my basement. The man on the phone promised someone would be there in an hour. They did in fact show about an hour after I called like they had promised. The plumber was professional and courteous. I liked using Roter Rooter because I called at 9pm on a Sunday and I got a live person on the phone that could tell me when the plumber could get to my house. This is unlike other experiences I have had when you get an answering service and the plumber might call you back days later.
more