We are 2 and 0! Last year, I took time off work and waited for Williams to come and perform an AC tune up. No show, no call. It happens, no biggie. This year, I get a call offering the tune up again for $49.95. I advised them that they didn't show last year. She apologised and offered 2011 tune up for $39.95. Our appointment was for 3 - 4 PM window. I left work early and was home at 3 PM. They never showed. Caller ID shows they called last night at 7:30 PM. I'm not interested.
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