My toilet was spewing water all over the place and after turning the water off, I couldn't get the parts out. I called Applewood from an ad in the local newsletter and they were out that afternoon. They did a great job. They gave me options for the repairs needed and I made the choice to join the Gold Service Club Membership. That gave me a discount on my service and a free service check yearly on either plumbing or heating. I expected to have to call and schedule the serve call, but Applewood called me and asked if I'd like to schedule the call. They were here in the time frame scheduled, called ahead to confirm, and called back to make sure everything was done to my satisfaction. Both reps were friendly and very helpful.
more