On Thursday March 17th I was on my way to pickup my granddaughter from school. On the Parker Ave. bridge my right rear tire blew with a 4¿ carriage bolt embedded in it. It was 3:50 pm. I called Alisa in your service dept. immediately and she said she would send help shortly. About 4:05 a young man showed up and determined the tire to be beyond repair. He changed the tire, using the donut spare. He told me to bring the car first thing in the AM and theyd fix it. I took the car in at 8 AM And it was fixed and returned to me by 8:20. I was impressed by your service dept. It couldnt be any better. All your service department does is amazing. Thank you, Tom S
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