Buyers beware! While Mohn might advertise they are a quality business, be very careful when you deal with them. In June 2010 we ordered a Capel rug from them. While it was a beautiful rug, when we got it in our home, it simply did not work. We did everything Mohn told us to do to make the return and was told we'd get our money back very soon. That was almost a year ago and still no refund! They don't return our e-mails and they aren't even a good enough business to respond to a Better Business Bureau complaint. A very costly $800 lesson on our part I guess. Please, please, please beware of this business and learn from our expense - their words are empty and their actions (or lack thereof) speak volumes about their business ethics!
more