Frankly, I've had no first hand information about this auto shop. But, I'm planning to go and experience their service. My brothers, Bob and Morton, have been their clients for quite sometime now. Based on their experience, this workshop is trustworthy, highly skilled, very honest and friendly. Their service price is reasonable and way, way below competitors around. It's indeed doubtful why some have superlative negative remarks about them. Since they're family-owned, how could they betray the trust of their clientele and friends and continue to grow and succeed in their business for many decades? I'll see for myself and go to them to service one of my cars!
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