This is the most poorly managed practice we have ever encountered. In fact, I will look into reporting them to the Better Business Bureau or some medical board...after we get our scripts AND after we find another provider. The customer service is poor, the organization is abysmal, and quite frankly, the docs that we have encountered have probably been fired from other practices. They don't listen, are not engaged and spend a few minutes with you. \r
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If anyone is reading this and has the power to impact this office, PLEASE intervene. There are many people who truly need help and support and this could become an acceptable source. Fire the office staff or outsource to a medical call group.
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