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Horrible Experience! Overrated hotel and incompentent staff - Review by citysearch c | Inverness Hotel & Conference

Inverness Hotel & Conference

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Horrible Experience! Overrated hotel and incompentent staff 3/28/2011

Do I have to give this a star? I booked a one night stay here through the Living Social deals. We got a 'club level' room, with a free beer/wine/appetizer bar at night and free club level breakfast buffet the next morning. The staff knew NOTHING about the Living Social deal, we could never find the free appetizers in the lounge that night and were forced to go eat downstairs. We chose the Baca and the service was horrible and food was way overpriced. The hotel itself was dirty, old and all the decor is outdated. The room was TINY and nothing more than a standard room at a freaking Super 8 motel. The staff was rude and just stupid. We were ready to leave by 8pm but managed to sleep on the uncomfy bed and find the breakfast 'buffet' the next morning, tucked in a small closet-sized room at the end of the hallway. The best part was when we said goodbye and good riddance to the hotel when we were driving away. Worst experience in a long time, I cannot believe they charge so much for those crappy rooms...I shudder to think of what a standard room looks like since ours was a club level room and it sucked. more
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