First off, if you are looking to purchase from C2C use Jay. He was helpful and took care of me.
I spotted a 2005 Altima online and came in the day after it was listed to check it out. The test drive went well with Jay, and I ended up buying the same day I drove it.
The next day I tested the heated seats and noticed the driver's side heater light was blinking. I took it back in the following day and asked Jay about it. Apparently it was an aftermarket system and the service tech said they could not fix an aftermarket system or that my warranty I purchased would not cover it either. The thing was, I was not informed of this malfunctioning heater seat before I bought it. However, I worked it out with Jay and he took care of it and C2C paid for the $150 repair.
Maybe they didn't catch it when the car came in or maybe they knew and just didn't say anything. I don't know what to conclude about that small instance, but I do know that they resloved the issue and Jay really handled it well and took care of me.
The thing I learned was to ask questions, whether buying for a used or new car. Make sure all the features are working, get a history report, be professional and honest.
Jay was very personable and was more than just a salesman trying to move cars.
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