My wife visited this dealership because we could not get in for oil change at our regular dealer(Randy Marion). What a disgrace this place is. My wife sat there for TWO HOURS for an oil change, not knowing what was happening with MY car. Then Krevin tried to sell her 700 DOLLARS worth of repairs saying my service was due.. Randy Marion routinely services my vehicles, and when I checked, they were ALL done already, just 10 thousand miles before. My wife felt uncomfortable the way he was talking to her. I dont know who he thinks he is making her feel that way. He's lucky I was not there. I would have stuck my foot up his ass. Those EMPLOYEES will one day be without a job and then they will reap what they have sown, bad manners, rude interaction and general lack of customer service skills. People who take their jobs for granted will get what they deserve in the end.
more