I've been a client of this company for many years and have ordered arrangements from various locations. The Coral Springs, FL store has terrible customer service and gives the franchise a very bad reputation. I placed an order monday afternoon for delivery the next day at my husbands job for his bday. I requested the order be delivered as early as possible the next day. The next day by 2pm the order had not arrived, so I called and was notified that my order was being delivered at that time. My husband received his arrangement as he was leaving his job shortly after 5pm. I called the store and was told the manager would call me. I never got a call and when I call I am put on hold indefinitely. I have been very polite on the phone, so I don't understand their neglect. I'll never order from this company again and recommend you tell your friends not to use this company either. This was not a holiday so it is unacceptable that the order took so long to be delivered.
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