I found out about A-Town Appliance from American Home Shield. My built-in microwave started making a loud humming noise which prompted my call to American Home Shield. My first appointment went well with A-Town to diagnosis my microwave issue as a need for a new mother board. My second appointment to install the new mother board was very difficult to schedule. When Aaron (my technician) finally did come out to install the new mother board a new issue was created. The new issue was that the vent fan flap would not stay open when in use. The vent fan flap now opens and closes during use which it never did before. Not to mention, the flap doesn’t close when the microwave is not in use. The flap now just stays open. After speaking with Aaron he let me know that the new issue has nothing to do with him because he didn’t create the mother board. I now have a new contractor to help with my new microwave issue created by A-Town which A-Town will not fix. A-Town is not the type of company that should be in business since they are unable to guarantee their work.
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