I was surprised to hear such negativity about Samaras/AcerNW. In reading thru the other reviews, it was interesting to read they were mostly renters, and not owners.
I am an owner, and have been with them for many years. Initially, the experience was great. They really cared, had good property managers, and my tenants stuck around for several years, meaning they were happy where they were living.
If I ever had a problem, I talked to the head guy directly, Harry, and he would resolve it. Very candid fellow.
Lately, Harry has left due to health problems, and the office has gone downhill. And fast!! The property manager I had seemed to establish rapport with the tenants instead of working for me, was disorganized in her management of the property, the assets, and even the accounting.
The new head manager there, Geri, tries to help, but only when convenient. She seems protective of her property managers even though her business relies solely on us, the owners and the renters.
I've already taken away one property, and am considering taking away another. I can't speak for other companies, but this is certainly not the way I would run things.
Other owners out there - look for another solution.
This office won't be around much longer if they don't change their attitude towards all of us!!
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