The service at HPR was terrible. When I first got my tint put on it took about 2.5 hours.. which was okay, but when I came back the following week to get a few bubbles taken out, their true colors came out.
I came in at 10 am and they said it would take a couple hours because there were 4 cars ahead of me. After sitting for 3 hours in the FREEZING cold waiting area, I look outside and notice that my car hasn't even moved from where I parked it. I asked what's up and they simply responded with ""Oh, let me check."" Then said that my car was next. I waited another hour and a half and checked again. IT WAS STILL THERE. So I talked to them again. Finally the car went in and took an additional hour and a half to do. They offered no compensation for the screw up, not even an apology. I spent 6 hours of my busy day wasting in their waiting room, watching 15+ people come in, wait and leave before me.
Best part --> when I got home, the bottom left corner of the rear windshield, which they apparently re-tinted, was completely off and I had to reapply it at home myself.
DON'T WASTE YOUR TIME WITH HPR!!!
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