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Thoma Sutton Terrible Service and Quality - Review by citysearch c | Clarkson Eyecare

Clarkson Eyecare

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Thoma Sutton Terrible Service and Quality 3/20/2011

Got a pair of glasses at the Kettering location late 2010.\r A lense popped a week later and I was told the glasses would have to be remanufactured. Two weeks ago it happened again!! I took the glasses for repair but Louise told me they would have to be remade again!! I called a week later and was told the lab did not have the lense I need and the glasses would be at least another week to a week and a half!! I complained and was told Louise would call me but she never did! This company is an unmitigated disaster!! They have a no refund policy, too! Do not get your glasses here!! more
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