I have had great success in Site for Sore Eyes, Berkeley. The manager/owner, I think his name is Paul, is an excellent salesman who always finds the right glasses that fit me. As a guy, I need someone who can be straight with me if they look right. He is, and he doesn't hard sell it. He also stands by his word. I have returned glasses more than once and he happily accepts them.
But this year he topped himself: he encouraged me to buy a pair I felt were a little stretch for me. WHen I got home, everyone thought they were outstanding on me. I went back and shook his hand thank you.
But 2 months later someone rolled over them destroying them. I did not buy insurance and he did not have the same pair to replace it. I replaced them with a similar design but not quite as dynamic. He sold them to me at cost, and threw in insurance on this pair. When I seemed still dissatisfied, he offered to see if he couldn't get another pair like mine-they required a special order-and if he could he'd exchange them for the new version. After a few weeks I gave up that it would happen, but one day I got a call and he had managed to get a pair. I went in and he happily exchanged them for the replacement frames. this was beyond the call of duty. I love my glasses. I think this guy is legit. I will continue to get my glasses there.
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