Everything seemed to be going great with Granite Ridge until I asked for ANYTHING special. They were completely put-out by any request I had, even if I was paying for it. In fact they ignored my request for a different company to install my cabinets and countertops. They were put in without a second thought, and I had to contact my cabinet company and let them know the job was already done.\r
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Once your home is built, they walk you through an inspection. Dan, the man walking me through mine, claimed they would fix anything from 6 feet and down. My response was, ""I paid for everything from roof to floor, so you'll fix anything that needs repairs from roof to floor."" He didn't like hearing that. No matter how nice we were to him, he was annoyed with the entire process. He refused to acknowledge warped boards, cracks, etc. I had to get USDA in there to fight the situation. \r
After my home was built, there were issues that required their attention, and they fought me every step of the way. They're rude, will ignore your phone calls and voice mails, and are only interested in doing what is easy, cheap, and best for them. They do NOT care about the homeowners, and I promise that will become obvious once you're in too deep with them. \r
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I have advised everyone I know NOT to build with them, and because they all saw my frustrations, my friends are all using other builders. It's sad that they won't be neighbors, but their happiness is more important. Granite Ridge is AWFUL!
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