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AGENTS ARE EXTREMELY RUDE AND UNPROFESSIONAL - Review by citysearch c | Total Quality Logistics

Total Quality Logistics

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AGENTS ARE EXTREMELY RUDE AND UNPROFESSIONAL 3/10/2011

EXPECT TO BE TREATED LIKE A PEON! HERE ARE SOME OF THE RIDICULOUS THINGS YOU WILL HAVE TO PUT UP WITH: SOMETIMES THE WORDING ON THEIR CONFIRMATIONS WILL MAKE YOU THINK YOU ARE GETTING REIMBURSED FOR LUMPER FEES BUT THEY HAVE A PLAY ON WORDS. \r GOD FORBID YOUR DRIVER IS SLEEPING DURING THE TIME WHEN A CHECK CALL IS EXPECTED OF HIM, THEY WILL DEDUCT YOU AND THERE IS NOTHING YOU CAN DO ABOUT IT. \r THEY GO ON POWER TRIPS AND TELL YOU THAT YOU BETTER APOLOGIZE OR ELSE YOU WILL NEVER BE ALLOWED TO LOAD WITH THEM.\r THEY WILL SHORT PAY YOU AND USE ANY EXCUSE WHEN YOU CALL FOR A BREAKDOWN OF ALL THEIR HIDDEN FEES. IT'S NOT ACCOUNTS PAYABLE WHO DOES IT..IT IS THE AGENTS. \r AS UNPROFESSIONAL AS THESE PEOPLE ARE I WONDER IF TQL RECRUITS THE MORALS OUT OF THEM BECAUSE THEY ARE HUGE THIEVES!! A LOT OF THEM ARE JUST REAL CRABS FOR NO REASON..MAKES YOU THINK THEY DON'T GET PAID ENOUGH..ALL THE BUSINESS AND DEDUCTIONS THEY MAKE ARE ONLY TO FEED THE COMPANY ITSELF. \r INSTEAD OF REVAMPING THEIR WEBSITE, THEY SHOULD REALLY TAKE A LOOK AT THEIR STAFF AND CHANGE THAT...THE STUFF THAT REALLY MATTERS WHEN IT COMES TO BUSINESS. I HAVE WARNED PEOPLE OF THE CRAZY BEHAVIORS AND THEY LATER FOUND OUT I WAS RIGHT! A LOT OF DRIVERS THAT HAVE BEEN DOING THIS FOR A WHILE DO NOT LOAD FOR TQL AND YET TQL CALLS ALL OF US BEGGING TO TAKE A LOAD BECAUSE THEY PISS A LOT OF PEOPLE OFF!! more
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