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This is one bad U-haul business - Review by citysearch c | U-Haul Co

U-Haul Co

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This is one bad U-haul business 3/16/2011

Once they get your credit card, you will be over billed. The staff is to lazy to communicate with each other about trailer return, costing me to get double billed for a late return. I was (2) hours early. I even asked the staff if i had to go back to the office. His answer was, ""Oh no, you will be emailed you receipt."" Yea I got an email, only to find out that they charged me too much. If that wasn't bad enough, I had to fight off a trail of illegal aliens stalking me all the way to the office looking for work. Watch where you leave you car the lot is poorly marked. They will tow of you park on their crappy dirt lot or in the poorly painted ""fire lane"" like drive way which I'm sure is not an approved fire lane. It is just a resaon to take your car for the tow yard. That leaves you to park in the street, where there is no room and loaded with illegals pissing in the bushes. I will not return to this place again. U-Haul customer service said they couldn't see the invoice from their side (?) and that I would get a call within (3) days. I'm sure they are hoping I'll give up and go away. more
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