I was on hold for 14 minutes the first time, and then hung up on, then when calling back to complain about being hung up on the receptionist laughed nervously and said ""lets try it again"" I was fine with this because i really wanted to know if they have the ""5 dollar"" key for my keyboard. When connected with a ""carlos"" i was told that i could not just buy a single key. That instead i had to buy an ""entire"" new keyboard to replace a single key. Geek squad in greenfield is poorly staffed managed and i can only speculate how long they will be associated with best buy. The featured review by the way.... Sounds like a terrible plug and they really should be ashamed of themselves for Masquerading around like trained professionals. Just a bunch of kids with cookie cut money making schemes to defraud the old and gullible.
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