During this last Flood warning, I had tremendous septic issues which backed up my lines and blocked further use even after having the septic tanks pumped and empty. A call late on Saturday afternoon found Roto Rooter more than willing to assist with my dilemma. They scheduled a time for the same day and promised a technician would be there. Though they were a little behind schedule, they proactively contacted me and kept me informed of their technicians progress.\r
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I was exceptionally pleased to meet Nick Asbrock when he did arrive. He presented himself professionally and assessed my needs quickly. He was able to quickly quote the cost and estimated time needed to accomplish the job. Just as he stated, the work was done on time and the cost was as quoted. No surprises and no mess. He had cleared the 75 foot main drain from our house to the septic system and our life returned to normal as he was pulling out to finish his day.\r
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Nick had a great deal of good advice and offered methods to help prevent future troubles. His friendly attitude and genuine concern for our increased welfare was truely appreciated.
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