Went here once ... crowded ... rude staff ... and I've had better teas at danal in the east village and la bergamote in chelsea ... even sara beth's in the chelsea market would be a much better choice. This place is strictly for the tourist trade who are taken in by the pleasant setting. I don't give up easy and went a second time ... it was even worse.
Avoid this place as well as the fish 'n chips shop next door. They are owned by the same management. Soggy fish and chips for an overblown price once again served with the same insolence.
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