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Disappointingly unprofessional. - Review by citysearch c | Made From Scratch

Made From Scratch

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Disappointingly unprofessional. 3/5/2011

About a year ago, I had a wedding to plan at the Franklin Park Conservatory and I called all of the caterers on the list of accepted vendors. When I spoke to --- at Made From Scratch, I was initially quite interested, as she was very excited and willing to meet up in person instead of sending me details over email. She set up a time to meet up with me at a Borders. In the meantime, --- sent me an email to inquire as to an estimate of number of people and budget. Considering this was my first wedding, I replied with a number, not really knowing the details of how to budget. She immediately called and said it was FAR too low and I would need to re-adjust. I said okay, that wouldn't be a problem-- I just had no clue how much we would be spending yet, as I was unsure as to how many people would be coming. I told her we could go over details at the meeting. So the following Tuesday, at our planned time, I waited at Borders with my fiance... and was stood up. For a good hour, we waited, not really sure if something happened. I called and left a message at her office, concerned that something might have happened. Never heard back. Talk about class. Ended up working with MetroCuisine-- who was AWESOME and was so accommodating. We got a ton of compliments on our food (and the professional staff), so in hindsight, I'm glad that Made from Scratch ended up being Made from Crap. more
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