Not sure what the scoop is with DHay. We're known for having lots of affordably priced gifts and for promoting ""shop locally."" When items ARE more expensive, they simply reflect a higher quality.
And as for returns - we have always, always, always given store credit for any returns with these exceptions: 1) the product was on sale 2) the product came back damaged 3) it was decorative seasonal product that was brought back after the season was over.
We are a small independent store and are more than reasonable and generous with returns.
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