I had a service call scheduled for 3/17/2011. No technician ever showed up so I call Anita and she had no Idea what happen. She said she would call me back and never has as of today 6/1/2011. I called Arvell Moore and they now have an answering service taking all of their calls. No Anita don?t work there anymore, wound what happen? The answering service is a 3rd party that have nothing to do with them just taking calls and will say they will give them the messages. I?ve left 64 messages as of today 6/1/2011 and guess how many they returned? If you said none, that is correct. I checked with State to see if they have a current license to do this type of AC/Heating work, the State of Texas said ? They haven?t had a License in the State of Texas since 1997?. If you would like to know more, call the State of Texas and refer to Fill# 10075340, you will understand why this company is in such a mess. Also beware, look like they are changing locations and with a new website that coming up listing them at and address of 3000 Weslayan St. Houston Texas. 77027, 731.622.2272. Just understand, this is the same old company from LaPorte Tx. NOTHING HAS CHANGED BUT THE LOCATION. Beware if you are doing business with this company, they will take your money and that is it. DO NOT buy any service contract with them, it not worth the paper it is written on.
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