I was so shocked by the service I received during my last and final visit which was a few weeks ago. I am new to the St. Louis area so I looked on line to find a place to get my hair done. I found this place and it wasn't that far from where I live so I thought I would give it a shot. I called to make my appointment and fortunate enough to get a very pleasant person on the other end of the line who took her time with me. I believe her name was Jessica. I went in for the appointment and was not greeted at first because there were some older blonde ladies behind the desk making plans for a trip or going out? I'm not sure, but my arrival did not stop them from their very important conversation so I went ahead and sat down. I sat there for about five minutes and then one of the blondes from the desk came over and said ""who are you here for?"" I said, ""I'm not sure."" She kind of rolled her eyes and said, ""Well, what's your name?"" She walked away, went to the computer, looked back at me and then went off somewhere. Never did she say, ""You are with so and so, let me get them for you."" She was a Bitch! So my stylist comes up and she seems a little out of it, so I follow her. She did an ok consultation, but took forever to do the whole process. I fealt like I was there for at least 3 hours. Who has that kind of time to spend getting their hair done? If you do, then this is probably the place for you. I unfortunately do not have time to sit somewhere and listen to someone not stop talking the whole time. Not to mention look around at how dirty the place is and how unprofessional everyone is. I was Shocked! I would have talked to the owner, but I later find out that she is one of the older blondes at the desk who was probably one of the most unprofessional of all. She comes bopping over with a giant fountain cup and says, ""Hi, I'm Sonya. I own the salon."" I was like ok great. She just looked really haggard and almost like she was on something. Really that was all she had to say because she was destracted by someone else, went over to them and they just started laughing and walked away.
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