My new washer under warrantee needed service. I was told these guys did the warrantee work. I called them for three days only to receive a message machine. I left messages and no one ever returned my phone call. Someone finally answered the phone and I was told they hadn't found time to review any messages. I was told their computer was down so she would be unable to schedule a repair. I was told to call back when their computers were running. She had no idea when they would be up it could be days. I called back a week later several times only to receive a message machine. I knew better then to leave a message this time because they don't have time to review messages. After trying to just get an appointment for two weeks it's time to find someone who wants a customer. obviously Paul's appliance does not care for customers.
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