I read a few of the reviews below and I can only believe they are from a disgruntled former employee or someone who doesn't want Biggs H&A to get business, because they were top quality from beginning to end.
Last spring, I interviewed five different Heating and Air Professionals. I finally chose Biggs since I was so impressed with their representative, Paul, who was extremely honest, professional and willing to work with the financials. He didn't pressure me at all, yet he guided me on what would best suit our home's needs. My instinct was to hire them at that meeting--I did, and it was the best decision we made with a major home purchase.
His team showed up on time, were all friendly but got right to work, finished on time and made sure everything was working. They even sent another representative the same day to give us a personal tutorial on how to work the new digital keypad.
Most impressive of all, was that all of the fiancials figured to the penny. We got all of our rebates and tax refunds exactly as Paul said we would, and saved thousands of dollars. Our Lennox unit (we got the 15-Seer, and actually came to the same as 13-Seer with all the rebates/etc) is awesome and we have saved at least half of our energy bill each month from our very old (24 year old Trane) energy sucker. We are very very happy and impressed with Biggs, Paul and the whole team, and most of all our new system.
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