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Good customer/patron service - Review by citysearch c | Mas Malo

Mas Malo

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Good customer/patron service 3/22/2011

Had a situation recently where my colleagues and I were seated by the hostess at Mas Malo and then told that the kitchen was closed. Needless to say we were hungry and upset that we had been told incorrect information. I asked for the manager (which I never do) and Gilbert (mgr) came to our table to address the situation. He apologized, reopened the kitchen and gave us appetizers for the inconvenience. Great service, reasonable prices and excellent food. Definitely recommend. more
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