I went to this salon and liked what Dathan did with color. Very professional.
The next month I had to cancel due to snow, and when i canceled I was told that the next appointment was in three weeks. For anyone with color for grey knows...4-5 weeks is the max, so to wait an additional three weeks ..it was a disaster. I however kept the later appointment,( it was winter and i had no place to go in Maine!) and was told this would not happen again!
Four weeks later, on an appointment that I thought was for a Friday, I was told that the date was a Thursday. Again, I could not make it...and again was told it would be a few weeks before I could come in!!
Now, I know they must be busy in Portland...but I was a customer in one of the top salons in NY and never experienced such inflexibility....and I never experienced a front desk manager who did not try everything to accmoodate the customer! NOT here...as she said ""OK"" to everyiting..including my not coming back....I felt bad for Dathan and his business!
I am off to another salon and will keep you all posted. But this salon had good work...but not great enough to suffer the hassle and the disinterest!!!!
more